How do you support thousands of locations with a lean team and increasing pressure to execute faster, smarter, and at scale?
Join Kyle Sawai, CMO at Liberty Tax, and Monica Ho, CMO at SOCi, for an honest conversation about what it really takes to scale marketing across 2,200 locations—with only seven marketers—and how Liberty Tax is using AI today while preparing for AI Agents tomorrow.
This isn’t another “AI is the future” webinar. It’s a real look at the challenges, the breakthroughs, and the pressure to evolve without getting caught up in the hype.
© 2025 SOCi. All rights reserved.
By 2028, AI Agents will handle over 15% of the day-to-day tasks?
What to Expect
You won't get: Vague AI buzzwords, overpolished slides, or a sales pitch.
An honest perspective on what’s exciting (and what’s still uncertain) about AI.
Practical steps to start preparing your team for AI Agents–without adding work, tools, or headcount.
A candid conversation between two CMOs navigating scale, change, and what comes next.
Meet Your Speakers
Kyle Sawai
CMO
Liberty Tax
Monica Ho
CMO
SOCi
You will get:
Did You Know...
CMO to CMO