Multi-Location Infrastructure
The foundation of our platform is specifically engineered to support multi-location enterprises and their unique workflows.
Connecting All Networks for All Locations
Connects all major social, search, and review channels into a single infrastructure, enabling seamless communication and efficient local marketing.
Tiered Access & Permissions
Local, regional, and enterprise-level access with necessary controls and protections at each tier. This ensures workflows are optimized while brand integrity is upheld.
Asset Management & Workflows
Store, organize, share, and monitor content and best practices easily. Streamline user workflows and approval processes for enhanced efficiency and consistency.
Data Platform
The centralized foundation of our platform, our Data Platform powers workflows, actions, and generative AI across all applications.
Unify Data from Every Location
Eliminates data silos by integrating real-time data from all major local channels and enterprise backend systems.
Harmonize Data
Cleans and enriches your dataset for precise, AI-driven decisions.
Data Security & Compliance
Prioritizes data security and legal regulations to safeguard your information.
Genius AI
The brains of the platform, Genius AI harnesses best-in-class artificial intelligence to analyze location data, recommend high-impact tasks, and automate local marketing at scale. It's like having a data scientist and trained marketer at every location.
Data & Signal Analysis
Leverages multiple AI models to analyze data patterns and signals from hundreds of sources, extracting local insights, trends, and predictions.
Recommendation & Automation
Provides data-driven actionable recommendations and utilizes award-winning applications to execute actions at scale.
Brand & Local Training & Feedback
Trains AI models in brand and local voice and behavior to ensure consistent and authentic execution.
Applications
Manage local marketing at scale across the customer journey with our best-in-class applications. From Search to Social, Reviews to Surveys, Ads to Chatbots, our tools are designed for enterprise power and local simplicity.
Best-In-Class Features
Benefit from industry-leading features and functionalities to stay ahead of the latest trends and technologies.
Unified Workflows
Streamline workflows under one login to increase adoption and efficiency.
Consolidation
Simplify technology adoption and streamline data collection and system communication.
SOCi Ecosystem
Extend your CoMarketing Cloud with the integration of leading third-party applications, tailored to meet every multi-location marketing need.
Learn More2-Way Enhanced Data
Enjoy seamless information exchange between SOCi and complementary solutions.
Unifying Workflows
Integrate with third-party solutions to streamline workflows and maximize adoption.
Safety in Every Selection
Ensure each integration meets SOCi’s highest standards for security and quality.
SOCi Shield
Reduce the risk of regulatory compliance violations and ensure consistent brand standards across digital channels and locations.
Learn MoreSafeguard Content Creation
Prevent non-compliant content to protect brand integrity.
Strengthen Supervision & Oversight
Identify and alert your organization to non-compliant content.
Archival Capabilities
Integrate with top archiving tools to preserve records for regulatory needs.