Search Fails May Cost Retailers as Much as $13.8B in Sales This Holiday Season

LVI Data: Subway Ranks Worst Among Restaurants in Online Reputation

Nathan’s Famous localizes marketing with centralized data

Ghosting in Retail: The Silent Threat to Reputation and Revenue

Kona Ice Picks SOCi to Manage Online Local Listings

SOCi Inc.’s Local Visibility Index (LVI) for 2023

"Ghosting" customers online costs retailers $2.4B annually

How AI Is Unlocking New Ways Marketers Get Work Done

Retailers are often ‘ghosting’ customer feedback, new report finds

What to Know About How Google Is Reimagining Its Search Engine With Generative AI

SOCi raises $120M in debt and equity to grow its marketing management platform

How A Startup Used ChatGPT To Raise $120 Million And Transform Customer Experience