Empowering the Local User

Maintain a consistent brand presence across all of your locations with a platform designed to optimize the local user experience.

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Top Multi-Location
Brands Trust SOCi

Boosting Digital & Physical Traffic

SOCi’s Genius line of AI solutions are designed to optimize the local user experience while simultaneously generating traffic and revenue opportunities for your brand. Genius amplifies engagements at every customer touchpoint to drive traffic to both your brand’s online channels as well as in-person locations.

Consequences of Poor Local Performance

Off-brand social content and missed review responses aren’t just detrimental to your brand’s perception - they are costly mistakes as well. Genius streamlines these workflows for your local users to reduce human errors and avoid losing revenue from key online interactions.

Back in the Driver’s Seat

Your local users are at their best when they are engaging with customers and tending to the needs of their storefront location. Give them meaningful hours back in their workweek by enabling Genius and letting SOCi’s innovative technology execute localized marketing campaigns for you.

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Supercharging Local Marketing Initiatives

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Enhancing Local IQ With Genius Search

For local users, updating business listings with relevant information can quickly evolve into a tricky task. Take the guesswork out of listings with Genius Search. Genius Search will present your local users with monthly recommendations, tailored to each location.

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Authenticity at Scale

Reduce the stress your local users experience when they see a wave of review notifications in their inbox. Genius Reviews can be trained to mimic your brand voice so well, your customers will be convinced it was you who wrote the response to their latest review.

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Automating Data-Driven Social Strategies

Your local users may have experience with social media, but with Genius Social, they have access to so much more. Genius Social proposes and executes data-fueled social content strategies to maximize customer engagement and funnel potential revenue opportunities through all of your social channels.

Insights at Every Level

The best way to improve upon past performances is still evaluate what you’ve accomplished thus far. SOCi’s comprehensive reporting suite details local marketing performance at every level. Local users can view their store’s performance across search, social, and reputation and determine areas of improvement with ease.

Customer Success Stories

“...We are seeing the outcomes we were expecting with fast response times for reviews, engaging responses, and ease of use for owners.”

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“We are extremely efficient given how many independent retailers we are servicing through SOCi.”

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“In order to achieve community acceptance, we needed to find a platform that could help us develop a comprehensive localized approach to marketing. SOCi is that for us.”

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