SOCi | Survey Secrets: The Multi-Location Marketer’s Guide to Boosting Customer Experience and Online Reputation

Survey Secrets: The Multi-Location Marketer’s Guide to Boosting Customer Experience and Online Reputation

How are you tracking what customers at each location think about your brand but aren’t necessarily saying out loud? Find out with surveys.

Why surveys are a must for your multi-location brand:

Surveys capture feedback and sentiments from the silent majority, giving you vital customer data.

THE COMARKETING CLOUD FOR MULTI-LOCATION ENTERPRISES

Brands that provide a good customer experience generate 5.7x more revenue than competitors who fall short.

Eighty percent of customers have switched brands because of a poor customer experience.

Download the full guide to gain more insight into how surveys can help your multi-location business’ online reputation. Plus, you’ll learn how to deploy surveys across multiple channels to each business location!