Meet the Customer

Taylor Martin, CFE, is the Director of Marketing at HomeTeam Inspection Service, a leading home inspection company in North America. She's passionate about helping franchise owners efficiently grow their businesses by staying ahead of industry marketing trends.

HomeTeam is recognized as a Franchise 500 company and an approved vendor for top real estate brands, including Keller Williams and Berkshire Hathaway HomeServices. Thanks to Taylor’s leadership and deep understanding of franchising partnerships, HomeTeam continues to grow its reputation as a top-rated home inspection service.

Meet the 

Visionary

Meet the Customer

Summary

      Taylor Martin      

In this customer testimonial, Kumon shares how using SOCi’s Genius Search transformed their local listing management approach and enhanced their search performance across multiple locations. 

Genius Search provided SEO-friendly recommendations for categories, services, and descriptions, enabling Kumon to optimize listings and support franchisees in reaching more local customers. With better visibility and locally tailored listings, Kumon now continuously improves its online presence to help people discover their centers.

Director of Marketing

Meet the 

Visionary

Meet the Customer

Summary

Since partnering with SOCi in 2020, HomeTeam Inspection Service has saved countless hours while effortlessly managing social media and customer reviews. 

With SOCi, HomeTeam boosted review volume by 63% and improved its Google rating from 4.2 to 4.95. Automated responses transformed the team’s workflow, cutting response times and preventing employee burnout. Watch to see how SOCi helps franchises thrive with smarter, faster social engagement!

Summary