How SOCi Surveys Helps Brands Collect Customer Insights and Boost Review Generation
Why True Consolidation Matters in Local Marketing (And Why SOCi Stands Out)
The Need for Consolidation
For multi-location businesses, managing local marketing often feels like a juggling act. Sure, some providers offer tools for managing search, social, or reputation channels individually, but they’re missing something crucial: the ability to unify all your data across networks, locations, and markets. Without this unification, businesses face two major issues:
- Uninformed, fragmented strategies due to siloed data, which causes inconsistencies and missed local engagement opportunities.
- Redundant, manual effort required to craft cohesive local strategies across each channel and tool, taking valuable time away from running the business.
The result? Local marketing that struggles to connect with each unique market.
SOCi’s Difference: Consolidation + Applied AI
SOCi changes the game by truly consolidating. We unify all your data in one place and leverage applied AI — with SOCi Genius — to automate the repetitive work that would otherwise eat into your day. Imagine having a marketer that knows your brand and understands your audience, and a data scientist that can analyze consumer trends at each location. That’s the power of SOCi’s Genius products.
And it doesn’t stop there. Our products work together, using signals from across channels to ensure your brand stays relevant to each market. For example, if reviews start highlighting how your winter boots keep feet warm and dry, Genius Social might suggest posts showcasing these boots for cold-weather activities, while Genius Search will recommend adding “Winter Boots” or “Waterproof Footwear” to your listings. This keeps your marketing cohesive and tuned to what local consumers care about most.
With SOCi, businesses can engage consumers in local markets seamlessly. Our Genius Suite doesn’t just analyze data; it completes essential marketing tasks on your behalf, like:
- Continuously optimizing listings to ensure they’re accurate, complete, and locally relevant, so customers can find your business easily.
- Crafting localized social content that resonates with each market.
- Responding to reviews, social engagements, and direct messages that maintain brand identity and keep customer interactions personal and responsive.
All of this is managed from a single platform, letting you step back from manual work and focus on your business. When every channel works together under one roof, you don’t just get better results — you get time back.
That’s the difference of true consolidation, and that’s SOCi. And with Genius Suite, it’s easy to get started with one simple, annual price for all three Genius products. No hassle, just results.
Ready to see the difference for yourself? Book a demo today to learn more about how SOCi can transform your local marketing.