Unify the Customer Experience with SOCi Chat
SOCi Chat is an AI-powered, omnichannel chatbot
SOCi Chat was specifically built for multi-location businesses, providing an AI-powered chatbot across every location for immediate, localized responses across key digital touchpoints with a single setup.
Boost Operational Efficiency
- SOCi Chat automates customer interactions and streamlines response management across multiple platforms, freeing up your local teams for higher-value tasks.
Reduce Customer Support Costs
- Leverage AI-powered automation to handle repetitive inquiries, significantly cutting costs associated with hiring and training additional support staff.
Drive Revenue Growth
- Prompt localized CTAs during the chat that lead to more phone calls, website traffic, & store visits.
Top Multi-Location
Brands Trust SOCi
AI-Powered Chatbot At Every Location
Deploy an AI-powered chatbot across all locations for immediate, localized responses on Facebook Messenger, SMS, and your local websites.
A Chatbot That Never Sleeps
Ensure round-the-clock engagement with 24/7 chatbot support. Never miss a conversation or lead, even outside business hours.
Localize The Customer Experience
A single chatbot with dynamic fields delivers location-specific answers, eliminating the need to configure individual chatbots for each location.
Meet Consumers Where They Browse
Embed SOCi Chat on your local pages to engage consumers directly on your websites, offering a seamless browsing experience.
Drive Value Across The Entire Lifecycle
Support your customers from discovery to loyalty. SOCi Chat helps build trust and engagement throughout the entire customer journey.
See How Classical Conversations Optimizes Inquiry Response With SOCi Chat
“When we began to scale, we turned to SOCi’s chatbot services to manage the increased volume of messages. It has been great in helping page visitors find or start local communities, as well as alert them to upcoming events.”
Learn MoreRespond Immediately Across Key Digital Touchpoints
Be Available On The Top Social Platform
Enhance your social presence with a chatbot on Facebook Messenger.
Embed A Chatbot For Better Browsing
Capture leads & answer questions as consumers browse your local SOCi Pages.
Easy Access For Customers On The Go
Boost visibility & accessibility by allowing customers to text you directly.
Product Q&A
What is SOCi Chat?
SOCi Chat is an AI-powered chatbot designed for multi-location businesses, delivering immediate, localized responses across various digital platforms.
How does SOCi Chat improve customer interactions?
SOCi Chat provides quick, accurate responses using ChatGPT, enhancing customer satisfaction and engagement.
Can SOCi Chat be customized for different locations?
Yes, SOCi Chat offers dynamic fields that provide location-specific answers from a single setup.
What platforms does SOCi Chat integrate with?
SOCi Chat integrates with Facebook, SMS, SOCi Pages, and websites.
How does SOCi Chat help reduce operational costs?
By automating customer interactions, SOCi Chat reduces the need for a large support team, cutting operational costs.
Does SOCi Chat provide insights and metrics?
Yes, SOCi Chat offers powerful metrics, including chat satisfaction and trending topics, to inform better business decisions.
Category Defining Innovation
Our dedication to transforming local marketing is recognized worldwide as we continue to deliver cutting-edge technology
Localize Your Customer Experience with SOCi Chat
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